Last updated: 27/11/2025
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our printing website. By using our website or placing an order, you agree to the practices outlined in this policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined below. These definitions apply whether terms appear in singular or plural form.
Definitions
Account – A unique user profile created to access certain features or place orders.
Company (“We”, “Us”, “Our”) – Refers to Catbird Limited, the operator of this website.
Cookies – Small data files stored on your device that help improve your browsing experience.
Country – Refers to the location where our business operates.
Device – Any device used to access our website (computer, tablet, or mobile).
Personal Data – Any information that identifies an individual.
Service – Refers to our website and all services offered through it.
Service Provider – Third-party companies that help us operate our website or process data.
Usage Data – Automatically collected data from your interactions with our website.
Website – Refers to our website, accessible from https://catbird.webdevelopment-server.com/
You – The individual or business using our website or services.
Collecting and Using Your Personal Data
1. Types of Data We Collect
Personal Data
To complete your orders or provide support, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company name (optional)
- Order notes
- Payment details (processed securely through our payment gateways)
Usage Data
We automatically collect information such as:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Device information
- Website performance diagnostics
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Track order sessions
- Analyze website traffic
- Deliver a personalized experience
You may disable cookies in your browser settings, but some features may not function properly.
How We Use Your Personal Data
We use your information for the following purposes:
- To process orders of printed T-shirts, banners, catalogues, and other custom products.
- To manage your account and order history.
- To provide customer support and respond to inquiries.
- To contact you with order updates, shipping details, or important notices.
- To send promotional offers, if you have opted in.
- To improve our website performance and user experience.
- For security and fraud prevention.
- For business operations, such as analytics and development.
Sharing Your Personal Information
We may share your data with:
- Payment processors (e.g., Stripe, PayPal)
- Delivery partners (couriers, logistics companies)
- Email service providers
- Website hosting and maintenance teams
- Legal authorities, if required by law
We never sell your personal information.
Retention of Your Data
We retain your data only as long as necessary for:
- Fulfilling orders
- Maintaining your account
- Meeting legal obligations
- Resolving disputes
Usage data may be retained longer for website performance and security purposes.
Transfer of Your Data
Your information may be processed in locations outside your country depending on third-party service providers. We take all reasonable steps to protect your data during transfer.
Your Data Rights
You may:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Withdraw consent for marketing emails
To make any of these requests, contact us at design@catbirduk.com.
However, we may retain certain information where required by law (e.g., tax and invoice records).
Security of Your Data
We implement industry-standard security practices, but no online system can guarantee 100% security. We continuously work to keep your data safe.
Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children. If you believe a child has provided data, please contact us so we can delete it.
Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We recommend reviewing their policies before providing any information.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: design@catbirduk.com
Address: 26 Popin Business Centre, South Way, Wembley, Middlesex, HA9 0HF